Most people have had a bad experience with tech support at some point. A sales rep who pushed a laptop you didn't need. A warranty that meant nothing when something went wrong. A technician who talked over your head and left you more confused than when you started.

CBIT exists because that doesn't have to be the experience.

My name is Chris, and I've spent the last five years working professionally in IT, but honestly, my relationship with technology goes back much further than that. I was the kid in the family who fixed everyone's computer, helped pick out the right phone, and stayed up late building PCs just because I loved doing it. That curiosity never went away. Today, I run and maintain my own custom hardline watercooled build, and I bring that same hands-on enthusiasm to every job I take on.

I started CBIT because I saw a gap. Big box stores want to sell you something. Pre-built companies like CyberPower ship you a machine and hand you a warranty that barely holds up. National support lines put you on hold. None of that is what people actually need, especially here locally in Akron, where you should be able to call someone, get a real answer, and have someone show up who genuinely cares about solving your problem.

That's what I'm here to do. Whether you need a quick tune-up, a home network that finally works the way it should, or a custom-built PC specced exactly around how you use it. No overselling you a powerful machine for basic usage, or upselling you a warranty with foreign support lines and never-ending hold music, or talking you into something you don't need. My goal is simple: give you exactly what fits your situation and make sure it works.

As a husband and a new dad, building CBIT is something I'm doing with purpose, not just as a side hustle, but as something I believe in. My faith keeps me grounded in doing honest work and treating people right, and that carries into every job I take on.

If you've been burned before or just want someone local you can actually trust with your tech — I'd love to earn that trust.

— Chris,

Founder of CBIT